Last updated: May 2026 RESPONSIBLE BODY Sartorio Village Market, 2nd Floor, New Wing Nairobi, Kenya Phone: +254705649494 Email: info@sartorio.africa Website: sartorio.africa GENERAL NOTICE At Sartorio, we take the protection of your personal data seriously. We handle your information with discretion, in accordance with applicable data protection laws and the principles outlined in this policy. We work with trusted hosting and storage providers to protect our systems from unauthorised access, loss, or misuse. Please note that data transmitted over the internet can never be guaranteed to be fully secure. By using this website you agree to the collection and use of data as described below. Personal data is only collected where you voluntarily provide it, and is never passed to third parties without your consent. WHAT DATA WE COLLECT AND WHY We collect and process data in the following situations: When you book an appointment — to confirm, manage, and follow up on your consultation. When you submit a contact form — to respond to your enquiry. When you subscribe to our newsletter — to send you updates about collections, events, and atelier news. When you visit our website — anonymous technical data for site improvement only. HOW LONG WE KEEP YOUR DATA Appointment records: 2 years Newsletter subscriptions: until you unsubscribe Contact form enquiries: 1 year Anonymous technical logs: 90 days COOKIES This website uses essential cookies only — necessary for the site to function correctly. We do not use advertising, tracking, or third-party marketing cookies. SSL ENCRYPTION This website uses SSL/TLS encryption. When active, data you submit cannot be read by third parties. You can confirm encryption is active by the padlock icon in your browser and the https:// prefix in the address bar. CONTACT FORMS AND APPOINTMENTS Information submitted via our contact or appointment forms is stored solely for the purpose of responding to your enquiry and managing your consultation. It is not shared with third parties without your consent. NEWSLETTER If you subscribe to our newsletter we collect your email address only. We use it exclusively to send you Sartorio updates. You may unsubscribe at any time via the link in any newsletter email. GOOGLE MAPS Our contact page links to Google Maps for navigation purposes. When you use this link, Google may collect data in accordance with their own privacy policy, available at policies.google.com/privacy THIRD PARTY SERVICES We use the following trusted services to operate this website: Vercel — website hosting MongoDB Atlas — data storage Cloudinary — media storage YOUR RIGHTS You have the right to: Access the personal data we hold about you Request correction of inaccurate data Request deletion of your data Withdraw consent at any time Object to processing of your data Lodge a complaint with the relevant data protection authority To exercise any of these rights please contact us at info@sartorio.africa CHANGES TO THIS POLICY We may update this policy periodically. The current version is always available at sartorio.africa/legals/privacy CONTACT Email: info@sartorio.africa Phone: +254705649494 Address: Village Market, 2nd Floor, New Wing, Nairobi, Kenya
